129 east 8th ave with Laura Hasthorpe B.A
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    COLOURSTRINGS CONSERVATORY OF MUSIC 
    BOOKING POLICY 129 EAST 8TH AVE

    REGISTRATIONS & PAYMENTS - Please be absolutely sure that the day & time works with your schedule, as the classes sell out very quickly & no refunds are given. Once you are registered there is a $10 fee for class changes. 

    Please do not book a class if you are waiting to hear from a day care or other program. Only register if you are going to be attending, as we hold your place, you will be charged in full.

    Once you have filled in the registration form and have agreed to the booking policy terms and conditions, your space is confirmed & your account will be billed. Your receipt will appear on the screen as soon as you check out, and a copy emailed to you. (check your junk mail).

    Priority Registrations: If you have enrolled in the previous Colourstrings session, (winter, spring, fall) you will get priority for the next immediate session only. Please do not register as priority unless you are continuing from the previous session, you will be charged a $25 processing fee, and have to re-register at the correct time.

    Summer sessions: are open to ALL new registrations and are optional for returning students. We run a shorter 6 week program.

    New Students, please wait until priority registration has finished to register as a new student for Music & Movement.

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    Cancellation Policy: 

    MUSIC & MOVEMENT CLASSES - An admin fee of $25 will be applied for all cancellations and special requests to the administrator. No Refunds.

    BEFORE SESSION STARTS - You can only cancel a session 72 hours prior to the ‘first class’ of the session start date, A $25 ADMIN FEE WILL BE CHARGED. Once the session has begun you cannot cancel your registration, as we have held your place. Should the school require ‘to cancel’ any course, due to low enrolment or circumstances out-with our control, all students will be notified in advance, and full refunds will be issued.

    SICK DAYS, VACATION, MISSED CLASSES - there are no refunds, make up classes and pro-rated sessions given for missed classes, due to work days, vacation time or sick days, either for student or teacher being sick, non-registered children can't take the class in their place. 

    If you are on an extended leave, we will only consider pro-rating classes if you are missing more than half of the session. Please request in writing.

    If the teacher is sick
    , w
    e will try to accommodate, stand-in teachers, transfers and credits to other classes, only if the schedule and availability allows the transfer, however we cannot guarantee any transfers due to limited spaces. 

    WITHDRAWAL OF STUDENT - A 14 day written request is required to withdraw a student from our program, no refunds or credits are given for the withdrawal of a student. We understand that extraordinary or medical circumstances do occur, please submit in writing & medical documentation for consideration of a credit. If you withdraw from the program you will not have priority for the following session. If a credit note is given, it must be used within 1 year of issue & will not be transferred to another family or a refund.

    INSTRUMENTAL AND CHOIR LESSONS: WE REQUIRE 48 HOURS NOTICE IF YOUR NOT MAKING A CLASS, WE CAN ONLY MAKE UP 1 CLASS PER TERM.
    WE REQUIRE 1 MONTHS NOTICE IN WRITING OF CANCELLATION OF LESSONS (AS OUTLINED WHEN REGISTERING AND IN OUR POLICY GIVEN TO INSTRUMENTAL & CHOIR STUDENTS).  

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    DISCOUNTS: Receive $15 off when you register two siblings from the same family in the music and movement program at the east 8th location only.  Instrumental lessons do not apply, type in ‘SIBLING’ in the discount box at the checkout page. 

    Classes are grouped by age & musical levels:
    Your child should be the age of the class you are registering for at the start of the academic year (September). Example: if your child turned 3 in September, register for the 3-4 year old class as our classes take into account entire development of each child (musical, physical, intellectual, social, emotional). You will have to complete 3 sessions for the age and music level you are registered in, unless the teacher has specified that you are able to progress.

    Non-enrolled siblings: 
    Due to limited class sizes, classes can only accommodate non-enrolled siblings when the sibling is under 10 months and contented in a car seat or old enough to read in the corner. This is your special time to spend with your toddler. Please let us know if you are planning to bring a younger sibling when registering so that we can keep track of numbers.

    Release of Liability: 
    As the legal parent or guardian, I release Colourstrings Conservatory of Music, its owners, operators from any and all liability, claims, demands, and causes of action whatsoever, arising out of or related to any loss, damage, or injury, including death, that may be sustained by the participant and/or the parent or guardian, while in or upon the premises or any premises under the control and supervision of Colourstrings Conservatory teachers, owners and operators.

    Medical Emergency: 
    I hereby allow any Colourstrings representative to seek and/or administer medical aid, with no liability & under the Good Samaritan act of Canada, in the event of a medical emergency, also that I have declared all learning, medical and all other information about the health of the student upon registration. 

    Student Media Release: We will ask for permission for the representatives of Colourstrings Conservatory of Music to use my child’s, image, student work, and performance to be photographed, filmed, audio- taped or videotaped for the purpose of being published and/or broadcast on-line, on television or radio, or for educational training purposes. Forms will be made available at the time.

    Agreement: I have read & understand the above sections of the Booking Policy & Media release and have filled in the registration form with the correct information. These policies are adopted when attending the school, or as a visitor, see also our Code Of Conduct.

    If you have any questions regarding this policy, please email the Admin below:

    Thank you From Colourstrings Conservatory of Music.
    admin@colourstringsvan.com

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