Music & Movement - Camps - Booking Policy

Colourstrings Conservatory of Music

Classes cannot begin without receiving payment first.
Cancellation fee: $50 if cancelled up to 72 hours before the term begins.
Basic admin fee: $25 for any other requests.
Class switch fee: $15 (Not available for in-school lessons during a pandemic).
No refunds after 72 hours before the class begins or once the term is underway.
Online classes are available during a pandemic for missed classes, within reason.

We can credit or transfer your booking if you cancel at least 2 weeks prior to the class or camp start date. Email: admin@colourstringsvan.com. - no refunds after 2 weeks before or after camps have started.
If notice is given 3 weeks or more before the start date, we can cancel your booking, but 30% of the total fee will be withheld to cover costs. Charge backs can only be sent to the original card & individual used.

Please ensure the day and time suit your schedule. Classes sell out quickly and no refunds are given.
Admin fee: $50 for all cancellations and special requests.
No refunds are given if you are unable to switch classes once the program has started.
Do not book a class if you are waiting to hear from daycare or another program.
Payment must be received to guarantee attendance.
Class switch requests: $15 admin fee. Use the Class Switch Form in the Music & Movement section of the website. Switches are not guaranteed.

Priority is only for students enrolled in the previous session (Winter, Spring, or Fall).
Do not register during the priority period if you're not a returning student—a $50 processing fee will apply.
Summer sessions are open to all and do not grant priority for Fall.

You may cancel a session 72 hours prior to the first class. A $50 admin fee will be charged.
Cancellations must be submitted in writing.
No cancellations or refunds will be granted once the session begins.

If a course is cancelled due to low enrolment or unforeseen circumstances, students will be notifi